latest updates

2026.8.

Spoke as panelist for the symposium "Nesting Platforms: Marketplaces within Marketplaces" at the Academy of Management Annual Meeting 2026 @ Philadelphia. 

2025.10.

My solo-authored paper, "Technology and Disintermediation in Online Marketplaces", published at Management Science, is selected as a finalist for the Management Science IS Best Paper Award 2025. 

2023.11.

My paper with Feng Zhu, "Trust and Disintermediation: Evidence from an Online Freelance Marketplace", published at Management Science, is awarded the Management Science IS Best Paper Award 2023. 

2023.9.

Published a Harvard Business Review article with Marshall Van Alstyne and David Finger on platform disintermediation and value creation: "Why Customers Leave Platforms — and How to Retain Them."

Read the full article here. 

2023.8.

Spoke as panelist for the symposium "MultiSided Platforms: Demise or Renaissance?" at the Academy of Management Annual Meeting 2023. 

2022.8. 

Invited by The Platform Papers to write a blog on my latest research on trust and disintermediation. Thank you to the Platform Papers for featuring my article! 

Find out more about the blog here.

2022.6.

Interviewed by Talk About Platforms Podcast to chat about my research on platform disintermediation. Special thanks to the wonderful show hosts! 

Listen to the podcast here.

2016.10.

My research with Shane Greenstein and Feng Zhu on Wikipedian's ideology and composition is featured by The Washington Post. 

Check out the media article here.